1st Street Credit Union works every day to ensure that our members benefit from the highest quality financial services available. 1st Street has been working on a debit card and credit card conversion since the end of 2021. Our Credit Union is switching card processing companies and switching our credit and debit card providers from VISA to Mastercard.
Debit Cards/ATM Cards
Completed – Debit cards and ATM Cards were issued to members in April/May 2022. If you have not received your Debit or ATM card, please contact the Credit Union immediately.
Ongoing – Our ATM provider is currently investigating network issues that prevent you from using your ATM card at ATM machines other than the Credit Union’s ATM. This is a high priority issue and we will update the website with additional information once it has been communicated to us.
In Development – Apple Pay, Google Pay and Samsung Pay will be available in September/October 2022. We will update the website when these payment options are available.
Credit Cards
You may have noticed a new loan suffix on your account at the Credit Union. The Credit Union is moving its credit card portfolio in-house. This will allow you real time access to your credit card information without having to access a 3rd party website.
In Process – Credit cards were issued to members during the last two weeks of May 2022. If you have not received your card, please contact the Credit Union immediately!
Once you receive your card, with the Mastercard logo, you can begin using your new card. The Credit Union is currently in the process of moving your existing balances, if applicable, to your new credit card loan suffix. When the Credit Union has moved your balance over to your loan suffix, your VISA card is closed out and is no longer able to be used for purchases or reoccurring transactions.
Scorecard Rewards points will be expiring. Stay tuned for more information as to when your points will expire. We will be transitioning to a new rewards platform, including cash back, in the near future. We will provide updates on the website as they become available.
In Development – Apple Pay, Google Pay and Samsung Pay will be available in September/October 2022. We will update the website when these payment options are available.